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The Three Forms Of Efficiency Testing

Reactive programming in Java, notably with frameworks like Project Reactor, introduces a paradigm shift from conventional synchronous programming. This shift brings about unique challenges in testing due to the asynchronous and non-blocking nature of reactive code. We...

10 Uses Cases For Rpa Within The Contact Heart

As these contact center automation tools evolve, companies that embrace them early achieve a competitive edge in speed, accuracy, and personalization. Lastly, implementing automation isn’t just a technical change—it’s a cultural one. Agents want to know how automation...